Returns & Exchanges
At NÜOBELL, we stand behind our premium fitness equipment and want you to be fully satisfied with your purchase. If your gear isn't the perfect fit for your home gym, you can initiate a return within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Pack your NÜOBELL weights in their original heavy-duty packaging to ensure the precision-engineered components are protected during transit.
Shipping and Drop-off
Affix the provided shipping label to your package and drop it off at the designated carrier location; please note that return shipping fees may apply.
Inspection and Refund
Once our technicians verify the equipment's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing